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Dispatcher

Dickinson, ND ยท Construction/Facilities
Job Title:
Dispatcher
SOC code:
43-5032
FLSA Classification:
Non-exempt
Department/Location:
Dickinson, Office
Reports to:
Operations Manager/General Manager
 
Status:
Full Time, Regular
EEO-1:
Administrative Support Worker
Normal Work Hours and Days:  Normal work schedules are 12-hour days, up to seven days a week. Days and hours vary based on project schedules, locations and workload. Mandatory overtime based on seasonal workload and remote work settings.
 
Revised: 04/11/2017

EEO Statement:
Cruz Energy Services, LLC. is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, marital status, citizenship, pregnancy, sexual orientation, gender identity, veteran status, other protected activities, or any other characteristic protected by federal, state or local law. **This employer participates in E-Verify. Este Empleador Participa en E-Verify.**

Summary:
The Dispatcher is responsible for prioritizing and coordinating all inbound/outbound transportation activities. The Dispatcher also ensures that standards of performance, contractual requirements and customer needs are met or exceeded in the course of daily operations.
 
Essential Functions:
  • Coordinating, scheduling and communicating information to crew and field personnel, as well as organizing and tracking relevant information according to customer demands.
  • Purchase NDHP, County, and other state permits as needed for drivers.
  • Keep dispatch records/logs and status reports.
  • Plan and organize appropriate work time and resource requirements.
  • Answer customer calls and coordinate customer requests.
  • Schedule all deliveries/pick ups and notify customers of arrival schedules.
  • Maintain correct files for DOT regulations and Insurance compliance.
  • Manage company drivers and fleet of tractor/trailers and equipment.
  • Keep time cards distributed and tallied, distribute all truck books, collect all pre-trip/post trip reports and refer any irregularities to proper management for handing.
  • Assist in other activities/duties as assigned by Operations Manager as needed.
 
Other Tasks:
  • Performs other related duties, as assigned.


Supervisory Responsibilities: None.
 
Qualifications: To perform this job successfully, an individual must be able to perform each essential function and preferably able to perform other tasks satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required. 
 
Education and/or Experience:
 
Minimum:
  • High school diploma or equivalent
  • One year oilfield/construction related work experience
 
Preferred:
  • OSHA 10hr. Training
  • Previous dispatching experience
 
Skills, Knowledge and Abilities:
  • Ability to see and record written data and information.
  • Knowledge of DOT regulations and compliance.
  • Ability to communicate information in writing so others will understand.
  • Ability to effectively understand and communicate verbally with others.
  • Ability to understand and follow written and verbal instructions.
  • Ability to work independently with little supervision.
  • Ability to ensure that proper safety and incident reporting procedures are followed.
  • Ability to meet project schedule with dependability and consistency.
  • Ability to wear protective clothing.
 
Physical Demands:
 
The following activities were rated for frequency of occurrence based on the following:
Not Present = NP    
1-10% of the work day = Rare 34-66% of the work day = Frequent
11-33% of the work day = Occasional 67-100% of the work day = Constant
Sitting Frequent Reaching Overhead Rare
Standing Occasional Reaching Straight Ahead Frequent
Walking Frequent Reaching Downward Frequent
Bending/Stooping Occasional Handling Frequent
Crouching Rare Fingering Frequent
Kneeling Rare Feeling Rare
Crawling Rare Talking Frequent
Climbing Rare Hearing Frequent
Balancing Rare Twisting Rare
Operate Foot Controls Rare Twist of Wrist Occasional
(Pounds) Constant Frequent Occasional Rare
Lifting     <20 lbs.  
Carrying     <20 lbs.  
Pushing/Pulling        
               
  Working Conditions:
ENVIRONMENTAL CONDITIONS CHECK (If Present) COMMENTS
1. Exposure to Inclement Weather           
2. Extreme Cold    
3. Extreme Heat    
4. Wet and/or Humid    
5. Noise X Moderate
6. Vibration    
7. Atmospheric Conditions (dust/fumes/etc.)    
INHERENT HAZARDS    
8. Moving Mechanical Parts    
9. Electric Shock    
10. High, Exposed Places    
11. Radiant Energy    
12. Explosives    
13. Toxic or Caustic Chemicals    
14. Other Risks    

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
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